2.2 Information We Collect and How We Obtain It

The nature of the data we collect depends on how you interact with our services. We gather personal information through various methods, including direct input and automated tracking technologies.

2.3 Categories of Personal Information

The nature of the data we collect depends on how you interact with our services. We gather personal information through various methods, including direct input and automated tracking technologies.

2.3.1 Information You Provide

• • Name, email, phone number, address, and demographic details
• • Payment details for transaction processing.
• • Online registration details, including passwords and authentication credentials.
• • Responses to surveys, competition entries, and marketing preferences.

2.3.2 Transaction & Third-Party Data

• • Purchase history, transaction records, and service interactions.
• • Information received from financial institutions, delivery partners, and marketing affiliates.

2.3.3 Automatically Collected Data

• • Device details, operating system, and browser information.
• • IP addresses, log data, and usage patterns.
• • Online behavior, including search queries, viewed products, and time spent on our platform.
• • Social media interactions, including user-generated content and profile data.

Huxxle may also collect, store, and utilize personal data for marketing optimization, utilizing tools such as Google Digital Marketing for targeted promotions. We ensure compliance with applicable data protection regulations and implement safeguards to protect your privacy.

By using Huxxle’s services, you acknowledge that your data may be processed for the purposes outlined above. We remain committed to handling your information responsibly and transparently, ensuring your privacy is safeguarded at all times.

3.0 USE OF COOKIES AND TRACKING TECHNOLOGIES

3.1 We use cookies and tracking technologies to:

• • Enhance user experience
• • Track website usage
• • Prevent fraud and security risks
• • Personalize content and ads

3.2. Cookies may be session-based, persistent, or third-party.

You can manage cookie preferences via browser settings, though disabling cookies may affect website functionality.

4. HOW WE USE YOUR INFORMATION

4.1 We use your data for

• • Service provision and improvement
• • Customer support
• • Fraud prevention
• • Compliance with legal obligations
• • Marketing and promotions (with consent)

5.0 HOW WE SHARE YOUR INFORMATION:

5.1 We do not sell or rent personal data. However, we may share information with:

• • Merchants (for transaction records)
• • Service providers (for identity verification, fraud prevention, customer support)
• • Financial institutions (for payment processing)
• • Affiliates and subsidiaries (to operate our business)
• • Legal authorities (as required by Nigerian law)
• • In corporate transactions (such as mergers or acquisitions)

5.2 Merchants and third parties you engage with have their own privacy policies.

Huxxle is not responsible for their data practices.

6.0 YOUR RIGHTS OVER YOUR DATA

Under the Nigeria Data Protection Act 2023, you have rights regarding your personal information:

• Access: Request a copy of your data
• Correction: Request correction of inaccurate data
• Restriction: Limit processing under certain conditions
• Erasure: Request deletion of data, subject to legal limitations
• Objection: Object to direct marketing or certain data uses
• Portability: Request transfer of your data to another service provider

Requests will be processed within 60 days.

7.0 DATA SECURITY AND RETENTION

We implement security measures to protect personal data from unauthorized access, including encryption and access controls. Data is retained only as long as necessary for legitimate business purposes or legal requirements. While we take measures to protect your data, it is pertinent to note that absolute security cannot be guaranteed. You are also responsible for keeping your account secure. Protect your Huxxle username, email, password, and other means of accessing your account, and do not share them with anyone.

Any action taken using your login details will be considered authorized by you. If you suspect unauthorized access to your Huxxle account or detect any security breach, notify us immediately. We reserve the right to restrict access, suspend accounts, or modify or remove content at our discretion to ensure the security and integrity of our services.

8.0 SOCIAL MEDIA AND EXTERNAL LINKS

Huxxle may allow social media interactions. Please be cautious about sharing personal data on public platforms. Our website may contain third-party links, and we are not responsible for their privacy practices.

9.0 DATA RETENTION

Huxxle retains your personal information for as long as you maintain an account with us or as necessary to provide our services. In some cases, we may retain personal information for a longer period if required to comply with legal obligations, resolve disputes, or as permitted by applicable laws and regulations, including the Nigeria Data Protection Regulation (NDPR) 2019.

When determining the appropriate retention period, we consider factors such as the amount, nature, and sensitivity of the data, potential risks of unauthorized use or disclosure, the purposes for processing the data, and whether these purposes can be achieved through alternative means. Additionally, we retain some information in an aggregated or anonymized format that does not personally identify you. Usage data may be stored for internal analysis, security enhancement, and service improvement, except where a longer retention period is required by law.

10.0 PROTECTION OF CHILDREN'S PRIVACY

Huxxle's services are not intended for or directed at individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If you are under 18, you are advised not to use our services or submit any personal information to us. If we discover that a minor has provided us with personal data, we will take steps to delete such information promptly, in accordance with the provisions of the section 8 Child Rights Act 2023 of Nigeria.

11.0 LINKS TO THIRD-PARTY WEBSITES

Our services may contain links to third-party websites that are beyond our control. Additionally, third-party websites or applications may link to our platform. Huxxle is not responsible for the privacy practices or content of these external sites. We strongly recommend that you review the privacy policies and terms of use of any third-party websites you visit. This privacy policy applies solely to the services provided by Huxxle and does not extend to any third-party services or platforms.

By using our services, you acknowledge and agree to this privacy policy. For any questions regarding our data retention and privacy practices, please contact our support team.

12.0 UPGRADE IN OUR PRIVACY POLICY:

This Privacy Policy may be updated periodically. Any modifications will be reflected on this page, and if there are significant changes, we will provide a more noticeable announcement on the blog section accessible via our homepage. Additionally, you may receive email notifications regarding updates that offer further clarification or elaboration on specific aspects of this policy.

We encourage you to review this Privacy Policy regularly whenever you access our Services to stay informed about how we handle your information and the steps you can take to protect your privacy. If you do not agree with any updates, you may discontinue using our Services and, if necessary, deactivate your account. Your continued use of our Services after any changes indicates your acknowledgment and acceptance of the revised policy and terms.

This Privacy Policy is governed by Nigerian law, including the Nigeria Data Protection Act 2023 and other relevant regulations.

If you have questions about Our Privacy Policy or you need more information on how we process your data at Huxxle, or wish to exercise your legal rights in respect of your personal data, please contact the legal team by email at[email protected].

HOW WE COLLECT AND USE YOUR INFORMATION

If you are a merchant using Huxxle to operate your business, we collect and process your personal data to facilitate the use of our platform and its services. This enables you to manage your business more effectively while fostering customer relationships. By using Huxxle, you agree to our broader privacy policy, which applies to all users whose data we handle.

TYPES OF INFORMATION WE COLLECT AND WHY

We collect personal data when you sign up for Huxxle, use our platform, or voluntarily provide information. Additionally, third-party service providers may assist us in fraud detection and account verification.

• Business & Contact Information (e.g., your name, company details, staff information, address, email, phone number)
  • To set up and manage your account
  • To contact you regarding platform issues
  • For advertising and marketing purposes
  • To comply with legal and regulatory requirements (such as the Nigeria Data Protection Act, 2023)
  • To prevent fraudulent activities
• Payment Details (e.g., credit/debit card information, bank account details)
  • To facilitate transactions
  • To process subscription fees and any outstanding payments
• Device and Usage Data (e.g., browser type, IP address, network connection, website interactions, application usage)
  • To enhance platform functionality
  • To personalize your user experience
  • To improve security measures
  • To conduct marketing analysis
• Identity Verification Information (e.g., government-issued ID, profile picture)
  • To enhance platform functionality
  • To personalize your user experience
  • To improve security measures
  • To conduct marketing analysis
• Optional Sensitive Data (e.g., demographic details, ethnicity, business ownership diversity)
  • To promote diversity in business listings
  • To provide inclusive market opportunities

Additionally, we collaborate with third-party companies that provide us with merchant insights or fraud prevention data.

SHARING YOUR INFORMATION

To efficiently provide our services, we may share your data with trusted partners, including:

• Service Providers & Partners – Companies that assist in payment processing, customer support, and business operations.
• Legal Authorities – In compliance with Nigerian laws such as the Cybercrimes (Prohibition, Prevention, etc.) Act, 2015, we may share data with law enforcement if required.
• Marketing & Advertising Platforms – Third-party providers who assist in promoting Huxxle services.
• Corporate Transactions – If Huxxle undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the process.

It’s important to note that many merchants on Huxxle also use third-party services (e.g., social media integrations, payment gateways). Huxxle does not control how these external services handle your personal data, so we encourage reviewing their privacy policies.

YOUR RIGHTS AND DATA CONTROL

We believe in giving you control over your personal data, in line with Nigeria’s Data Protection Regulations. You can:

• Access & Update Information – Modify or correct your personal data through your Huxxle profile.
• Request Deletion – If you close your store or terminate your account, we will retain your information for up to two years in case of reactivation, legal inquiries, or audits. After this period, personal data is removed, except where legally required.
• Marketing & Advertising Platforms – Third-party providers who assist in promoting Huxxle services.
• Opt-out of Marketing – Manage communication preferences at any time.

For sensitive customer information, merchants must ensure their customers are informed about how their data is collected and processed. If handling sensitive data (e.g., medical history, biometric data, race, or political views), merchants must obtain explicit consent as required under Nigerian data protection laws.

By using Huxxle, you acknowledge and agree to this privacy policy and any applicable legal obligations.

Managing Customer Information on Behalf of Our Merchants

1.0 OVERVIEW

At Huxxle, we provide a digital platform that enables merchants to use various tools. Whether it’s tracking orders, managing inventory, or figuring out what’s trending, our AI-Powered decision platform does the heavy lifting—showing you where the money is, when to restock, and how to stay ahead of the market.

When you visit or make a purchase from a store powered by Huxxle, we collect and process information about you on behalf of the merchant operating that store. The control over how your data is handled ultimately lies with the merchant. For specific inquiries regarding data usage by a merchant, please refer to their privacy policy.

In addition to this policy, we encourage you to review our general privacy policy, which applies to all individuals whose data we process.

2.0 TYPES OF INFORMATION WE COLLECT AND ITS USAGE

We collect personal data when you interact with a Huxxle-powered store. This may include:

3.0 DATA SHARING AND THIRD-PARTY SERVICES

We collaborate with service providers to enhance merchant operations, which may require sharing customer information. However, we only share your data in the following instances:

4.0 YOUR DATA RIGHTS AND CONTROL

Huxxle does not control how long merchants retain your information. As such, if you wish to access, modify, or delete your personal data, you must contact the merchant directly.

5.0 SECURITY AND COMPLIANCE

We implement security measures to protect customer data but acknowledge that absolute security cannot be guaranteed. Customers are advised to take precautions such as safeguarding personal information and avoiding sharing sensitive details with unauthorized parties.

Huxxle complies with applicable Nigerian laws, including the NDPR, which governs data collection, processing, and protection. We continuously evaluate our security framework to maintain compliance and enhance data protection.

Last Updated March 2025